Privacy Policy.

Who we are

Gaiety Services Ltd is a United Kingdom company providing consultancy and commercial support services to businesses in the travel technology sector.

For the purposes of applicable data protection law, Gaiety Services Ltd is the controller of personal information collected through this website and through direct business communications with us.

Information we collect

We may collect personal information that you provide directly to us when you contact us, make an enquiry, enter into a business relationship with us, or communicate with us in connection with our services.

• Name, job title and company
• Business email address and telephone number
• Information contained in your correspondence with us
• Information required to manage a client, supplier or commercial relationship
• Technical information generated when you use our website, such as IP address, browser type, device information and basic server log data

We do not intentionally collect special category personal data through this website.

How we use your information

We may use personal information to respond to enquiries, provide and administer our services, manage client and supplier relationships, prepare commercial documentation, maintain business records, protect our systems, comply with legal obligations, and send relevant business-to-business communications where permitted by law.

Lawful basis for processing

Depending on the circumstances, we process personal information because it is necessary to perform a contract or take steps before entering into a contract, because we have a legitimate business interest in managing and developing our business relationships, because we must comply with a legal obligation, or because consent has been provided where consent is required.

Where we rely on legitimate interests, we consider whether those interests are balanced against your rights and reasonable expectations.

Sharing your information

We do not sell personal information.

We may share information with trusted service providers who support our business, including hosting, communications, productivity, accounting, professional advisory and IT service providers. We may also disclose information where required by law, to protect our legal rights, or in connection with a corporate transaction.

International data transfers

Some service providers or business contacts we work with may be located outside the United Kingdom. Where personal information is transferred internationally, we take reasonable steps to ensure that an appropriate legal mechanism and level of protection are in place as required by applicable data protection law.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including the management of ongoing business relationships and compliance with legal, accounting and contractual requirements.

Cookies and website technology

Our website may use essential technical cookies or similar technologies required for normal website operation and security.

If we introduce non-essential analytics, advertising or tracking technologies that require consent, we will provide the appropriate information and consent mechanism before those technologies are used.

Your data protection rights

Subject to applicable law, you may have rights to access, correct, delete or restrict the use of your personal information, object to certain processing including direct marketing, request data portability where applicable, and withdraw consent where processing is based on consent.

You may also have the right to complain to the UK Information Commissioner's Office or another competent supervisory authority.

Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, disclosure or misuse. No internet-based system can be guaranteed to be completely secure.

Third-party websites

Our website may contain links to third-party websites. Those websites operate under their own privacy policies and Gaiety Services Ltd is not responsible for their content or privacy practices.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations or business practices. The current version will be published on this page with the date of the latest update.

Contact us

If you have a question about this Privacy Policy or wish to exercise a data protection right, please contact us.